Company Story

The SailTix Origin, Mission, and Roadmap

Everything you ever wanted to know about Southeast Asia’s sea‑travel platform—our history, products, values, and why travellers and operators choose us.

G

Ginten

Product & Operations Lead, SailTix

June 26, 20252 min read
The SailTix Origin, Mission, and Roadmap

How It All Started

SailTix began on a windswept pier in Sanur, Bali. Our founders—remote workers turned island‑hoppers—were frustrated by scattered timetables, surprise fees, and last‑minute boat cancellations. In 2021 we coded a simple booking widget; two years later, that widget evolved into a full‑fledged maritime marketplace connecting 37 operators across 127 routes from Indonesia to Thailand.

What We Do Today

  • Boat Tickets Hub — live inventory for ferries & fast‑boats, updated every 15 seconds.

  • Fishing Charters — small‑group trips with vetted skippers, gear included.

  • Private Yacht Charters — custom itineraries aboard hand‑picked catamarans and classic phinisi schooners.

Behind the scenes, our API normalises schedules, currency, and seat availability so you can compare options in one click—no spreadsheets, no phone calls.

Why Travellers Pick SailTix

1. Pasti Berangkat, Pasti Sampai

We were the first platform to guarantee either a confirmed departure or an instant reroute/refund. Our auto‑rebooking engine executes in under 90 seconds.

2. Transparent, All‑Inclusive Pricing

No hidden harbour taxes, no fuel surcharges at checkout. The price you see is the price you pay—full stop.

3. Local Insight Meets Global UX

Our Bali‑based ops team validates every operator’s safety record, while our product team applies Silicon‑Valley‑level polish to the booking flow.

4. Secure Payments, Globally

Powered by Stripe and Xendit, we accept 135+ currencies, Apple Pay, Google Pay, and local e‑wallets like OVO and DANA—all tokenised for PCI‑DSS compliance.

The Tech That Makes It Possible

At the core is a Golang‑to‑Rust microservice stack running on Nomad, fronted by Next.js + React, and delivered via a hub‑and‑spoke architecture for blazing‑fast SEO landing pages. Real‑time vessel telemetry feeds into our availability engine so you only book boats that actually exist.

Community & Sustainability

1% of every booking funds REEF+, our coral‑restoration grant in partnership with local NGOs. We also mandate operator adherence to UNESCO marine protection guidelines and publish annual carbon‑offset reports.

What’s Next on the Horizon

  1. Dynamic Packages: combine ferry legs, island tours, and accommodation in one cart.

  2. Membership Tiers: earn points toward free upgrades & priority boarding.

  3. Live Vessel Tracking: ETA push notifications straight to WhatsApp & iMessage.

Ready to Sail?

Find Your Route or start a custom charter chat at +62 819 0361 8080. Wherever you’re headed, SailTix gets you there—surely.

Tags

#Sea-Travel#Ferry & Fast-Boat Tickets

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