Privacy Policy for SailTix.com

At SailTix.com, we are committed to protecting your personal information and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We collect personal information that you provide directly to us when you use our services, make a booking, or contact us. The types of information we collect include:

Personal Identification Information: Name, email address, phone number, and other contact details.
Booking Information: Details of your bookings, such as trip dates, destinations, and passenger information.
Payment Information: Payment details, including credit card information, used to complete your bookings.

2. Information Collected Automatically

When you visit our website, we may also collect certain information automatically, including:

Log Data: Your IP address, browser type, operating system, and pages visited on our website.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and gather information about your interactions with our website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To process your bookings and provide the requested services.
To communicate with you regarding your bookings, updates, and offers.
To improve our website, services, and customer experience.
To send you promotional materials and marketing communications, where permitted by law.
To analyze website usage and improve our marketing efforts using tools such as Google Analytics.
To process payments securely using third-party payment processors like Xendit.

4. Payment Processing with Xendit

We use Xendit as our payment processing partner to ensure secure transactions. Xendit may collect and process your payment information, including credit card details, to complete your booking. Xendit is a trusted third-party service provider that adheres to strict security standards to protect your payment information. For more information on how Xendit handles your data, please refer to Xendit's Privacy Policy.

5. Google Analytics

We use Google Analytics to help us understand how visitors interact with our website, which allows us to enhance the user experience and optimize our marketing efforts. Google Analytics collects information such as your IP address, browsing behavior, and device information. This data is aggregated and anonymized, meaning it cannot be used to identify you personally. For more information on how Google collects and processes data, please visit Google's Privacy Policy.

6. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are contractually obligated to keep your information confidential and use it only for the purposes specified by us.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we encourage you to review our privacy policy periodically.